Live-in Support Worker

Home Support Matters is seeking enthusiastic, adaptable and dependable individuals to provide live-in support to our customers. In this vital role, you will empower customers to make their own choices and continue living life on their terms, within their well-maintained home and community. Accommodation is provided.

Working Hours

7 days per week, including sleep-in shifts. Weekend and public holiday cover is required, with the shift pattern to be agreed.

Key Responsibilities

• Facilitate independent living through supported personal care
• Assist with daily routines and household tasks, including shopping and domestic duties
• Encourage participation in hobbies and activities such as crafts, days out, and social events
• Maintain accurate support logs and assist with health needs as required
• Promote independence, choice and dignity at all times

Candidate Requirements

• A caring, compassionate and reliable nature
• Respect for others and a strong commitment to delivering quality support
• Right to work in the UK
• Valid UK driving licence, own car and business insurance
• Availability to work weekends on a rota basis

Why You’ll Love Working With Us

Training & Career Development

• Paid six-day induction at our Beccles branch
• Shadow shifts with experienced support workers
• Fully funded Care Certificate and NVQ qualifications

Pay & Benefits

• Paid holiday entitlement and pension scheme
• Flexible contract options including zero-hours, guaranteed hours and block shifts
• Free uniform and full personal protective equipment (PPE)
• Company mobile phone and personal alarm
• Paid mileage allowance
• Refer-a-Friend bonus (£100, terms and conditions apply)
• Blue Light Card discounts available for you and your family

Health & Wellbeing

• Access to workplace mental health support
• Norfolk Support Line available 24/7/365
• Your Care GP Online services

At Home Support Matters, we believe dignity, respect and empathy lie at the heart of all support we provide. If you are ready to make a genuine difference while building a rewarding career, we would love to hear from you.

Contact information

Bethany Kirby