Join Our New Onboarding Care Team!

Role: Onboarding Care Worker
Location: Gt. Yarmouth & Northern Villages
Salary:

• Weekdays: £14.50/hour
• Weekends: £15.50/hour

About the Role

We’re launching a brand-new Onboarding Team as part of our commitment to improving care delivery and customer satisfaction. This team will play a vital role in helping new customers settle into our service, ensuring their care preferences are met from day one.

We’re looking for skilled, compassionate, and reliable care workers to join us in this exciting initiative. If you’re passionate about making a difference and thrive during peak-time hours, we’d love to hear from you!

What You’ll Do

• Deliver high-quality care to newly onboarded customers.
• Work peak-time shifts:
• Morning: 7:00 AM – 10:00 AM
• Evening: 5:00 PM – 9:00 PM
• Support customer time preferences during onboarding.
• Help coordinators fill gaps in service caused by customer exits.
• Maintain professionalism and person-centred care.
• Assist in transitioning customers into long-term care arrangements.

What We’re Looking For

Essential:

• Experience in care work or similar roles.
• A full, clean driving licence.
• Availability for morning and evening shifts.
• Excellent communication and teamwork skills.
• Ability to work independently.
• A caring, person-focused approach.

Desirable:

• NVQ Level 2 or above in Health & Social Care.
• Experience in onboarding or transitional care.

Why Join Us?

Premium pay rates above industry standard
Be part of an innovative, forward-thinking team
Make a real impact during a key phase of service transformation
Transparent communication and internal progression opportunities

Additional Info

This role is part of a long-term initiative to improve service quality and customer satisfaction. The onboarding team will focus solely on new customer integration and short-term continuity, helping us build a more responsive and reliable care service.

Contact information

Jess Button