The role of an On Call Retainer is to provide a high level of care at short notice to individuals living in the community when the regular care worker is unable to attend for a variety of reasons.  This position will require an experienced care worker to provide short notice care to individuals living in Gt. Yarmouth and Northern villages or Lowestoft.

The role attracts a guaranteed retainer payment per weekend of £175, whether you are called upon to work or not. Any work assigned over the weekend will be paid at an hourly rate of £12.51 an hour in addition to the retainer payment.

Typical weekend retainer activity generates between 6 – 14 hours across the two days. Each retainer is on stand-by for deployment from 7am to 9pm each day of the weekend. Contracts/availability for retainers can be negotiated, however are typically an alternate weekend commitment, variations on this can be discussed.  

Responsibilities will include:

• Enablement – Supporting individuals to learn or relearn skills
• Personal Care - Supporting with all aspects of personal hygiene, such as washing, dressing and toileting
• Meal Preparation -  Supporting nutritional needs
• Administering Medication -  As well as other more complex interventions based on your training level
• Encouraging and supporting – customers in various activities
• Maintaining – Customer Care Logs, Medical Administration Records

Additional domiciliary hours could be made available if required during weekdays.

We will offer you:

• Paid Mileage: You’ll be compensated for mileage at 42p per mile
• Company Mobile Phone: Stay connected and organised with our provided mobile phone, loaded with all the apps you’ll need to carry out your role
• Full PPE provided: Your safety is our priority, so we’ll ensure you have all the necessary protective equipment
• Free Uniform: Feel professional and comfortable in your Home Support Matters branded uniform
• DBS Enhanced: Rest assured with a fully funded initial DBS Check
• Paid Holiday: Enjoy well-deserved time off with Paid Holidays
• Career Progression Opportunities: Grow and advance your career with clear career paths and personal development opportunities
• GP Online: A fully online GP service for you to access
• Fully Funded Training Program: We invest in your development with comprehensive training
• Pension Scheme: Secure your financial future with our pension scheme
• Flexible Hours: Choose shifts that suit your lifestyle
• 1:1 Mentoring: Receive Personalised Support to help you excel in your role

Essential Criteria:

• Minimum six month’s care experience within the community or care home setting
• Full driving licence and own transport with Business insurance
• Flexibility and adaptability to visit customers in a wide geographical area
• Commitment to working at least every other weekend

If you’re ready to embark on a fulfilling career where you can truly make a difference, we invite you to Join Home Support Matters and become an integral part of our team!

To apply via email, please send your CV and relevant information to our recruitment team at recruitment@homesupportmatters.org.uk

Please note that we are not currently offering sponsorship opportunities, and applicants must provide evidence of their right to work in the United Kingdom.

Contact information

Jess Button