Field Care Supervisor (18-Month Fixed-Term Contract) – Home Support Matters

Are you passionate about making a difference in people’s lives? Do you thrive in a role that combines leadership, quality care, and compliance? If so, we want to hear from you!

We have an exciting opportunity for a Field Care Supervisor to join our team on an 18-month fixed-term contract to cover maternity leave. This role is perfect for someone looking to take the next step in their career while ensuring the highest standards of care for our customers.

Why Join Us?

• Be a Leader – Support and mentor care/support workers to provide outstanding care.
• Make a Real Impact – Play a vital role in ensuring customers receive exceptional, person-centered care.
• Professional Growth – Gain valuable leadership experience, training, and the opportunity to achieve an NVQ Level 3 in Health & Social Care.
• Great Benefits – Enjoy a competitive salary, mileage allowance (42p per mile), enhanced pay for on-call duties, and access to the Blue Light Discount Card.

About the Role

As a Field Care Supervisor, you will be the link between our customers and care/support workers, ensuring the highest standards of service. This full-time position (37.5 hours per week, Monday to Friday, 9 am – 5 pm) in addition you will be required to work on-call duties on a rota basis (at least every other weekend, with enhanced pay of £15.97 per hour!). Flexibility is required to meet business needs.

You will be responsible for:
✅ Conducting customer assessments and creating tailored care/support plans.
✅ Ensuring compliance through regular audits and quality checks.
✅ Working closely with healthcare professionals to maintain and improve care standards.
✅ Supporting, mentoring, and guiding care/support workers in the field.
✅ Managing safeguarding concerns, documenting incidents, and following up on actions.

This role involves fieldwork across Beccles, Lowestoft, and Great Yarmouth, as well as working from our Beccles head office.

What We’re Looking For

We’re seeking an enthusiastic, dedicated individual who has:
✔ Experience in care/support work and a strong understanding of best practices.
✔ Excellent organisation and communication skills, with keen attention to detail.
✔ The ability to work independently and effectively manage workload.
✔ A full UK driving licence and access to a vehicle.
✔ Competence in Microsoft Office and general computer skills.
✔ An NVQ Level 3 in Health & Social Care (or a willingness to start this qualification after probation).
✔ Experience leading/supervising a team (desirable but not essential).

What You’ll Gain

🔹 A comprehensive training programme to support your growth.
🔹 A pension scheme to plan for your future.
🔹 Continuous learning and development opportunities to advance your career.
🔹 The chance to make a meaningful difference in the lives of our customers and care teams.

Apply Today!

This is an exciting opportunity for experienced care/support workers looking to take the next step in their career. If you’re ready to develop your leadership skills and play a key role in delivering outstanding care, we’d love to hear from you!

Join Home Support Matters and be part of a compassionate, dedicated team making a real impact every day.

Contact information

Jess Button