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Support Worker (SW & LD - 26)

Overview

Salary:
£12.90 - £13.01/hour + 42p per mile

Location:
Norwich

Type:
Permanent

Posted
20 October 2026


HSM Support Worker - Norwich & North Norfolk 

Are you caring, motivated and passionate about helping others live independently? We're looking for a Support Worker to join our team working within our Supported Living Houses. Join Home Support Matters as a Support Worker and make a real difference every day. 

Based on positive outcomes and 25 years of experience supporting individuals with Learning Disabilities, our Supported Living service provides an alternative to residential care and empowers people to live the life they choose. Individuals are in control of the support they receive, which is delivered by our highly trained Support Workers. Personalised support plans are developed around each person's interests, priorities and skills. Support may include personal care, managing finances, accessing education or employment, and taking part in leisure and social activities. 

What You'll Do 

  • Provide person-centred support that helps people achieve their goals. 

  • Empower customers to make choices, build independence and live fulfilling lives. 

  • Support with care plans, risk assessments, medication and accurate record-keeping. 

  • Promote dignity, safeguarding and positive behaviour support. 

  • Work collaboratively with colleagues, families and professionals. 

  • Support individuals with daily living activities, finances, education, employment and community engagement. 

  • Be flexible with shifts to support the smooth running of services. 

What We're Looking For 

  • Great communication skills. 

  • Values that reflect dignity, respect and inclusion. 

  • Ability to work independently and as part of a team. 

  • Flexible and willing to learn. 

  • Full UK Driving Licence and access to own vehicle with business insurance required. 

  • Experience supporting diverse needs. 

Why Join Us? 

Flexible Working Options 

Choose shifts that suit your lifestyle - zero-hours, guaranteed hours, or block shift contracts. Overnight shifts may be available if interested. 

Full Training & Paid Induction 

  • 6 days paid induction at our Beccles branch 

  • Shadow shifts with experienced carers 

  • Earn your Care Certificate & NVQs - fully funded 

  • No experience needed - we train you! 

Extra Perks Just for You 

  • Paid holiday 

  • Free uniform & full PPE 

  • Company mobile phone 

  • Refer-a-Friend bonus (£100 - T&Cs apply) 

  • Blue Light Card - enjoy discounts for you & your family 

  • Your Care GP Online Services 

  • 24/7 support via Norfolk Support Line 

  • Access to workplace mental health first aiders 

  • Supportive team culture 

  • Ongoing training including PBS 

  • Opportunity to develop your career in care 

 

PLEASE NOTE SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION.

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Contact information

Bethany Kirby

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